JoyShare.com has the highest regard for protecting the privacy of its customers and other visitors to our website. This Privacy Policy describes exactly how JoyShare.com uses identifiable information regarding our customers, such as name, address, email address or credit card number ( "Customer Information" ). Primarily, we collect such information for the purpose of providing you with an outstanding experience on the JoyShare.com Service. Except as specifically described in this Privacy Policy, JoyShare.com does not sell, rent or share such Customer Information with third parties.

If you have questions or concerns regarding this statement, you should contact our Customer Service department at support@joyshare.com .

By using our Service, you consent to the collection and use of information in the manner described below. If we decide to change our privacy practice, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Changes to our policy will be prospective only. Please check this page from time to time for changes to make sure you are aware of our latest privacy practices.

In this Privacy Policy, you will find the answers to the following questions:

  • What Customer Information does JoyShare collect?
  • How does JoyShare use Customer Information?
  • With whom does JoyShare share Customer Information?
  • Who can see your JoyShareSite?
  • Does JoyShare use "IP Addresses" and cookies?
  • What are the safeguards and security procedures in place to protect your information from loss, misuse, or alteration?
  • How can you update or correct Customer Information?
  • Other information about privacy

What Customer Information does JoySharae collect?
Customer Information is requested whenever you choose to use JoyShare services. The type of Customer Information we request has to do specifically with the type of service you are using. For example:

  • When you want to manage your JoyShareSite, we will ask you to provide your email address and password.
  • When you or your visitors order photos, we will also ask for a billing address, a shipping address, and a credit card number for the payment of developing, shipping and handling costs.
  • When you want to share your pictures with others ( "Invitees" ), we will ask for email addresses of friends and family you choose to share with.

How does JoyShare use Customer Information?
Our primary goal in collecting your Customer Information is to provide you with a personalized, relevant, user-friendly experience on the JoyShare site. Here are the ways we use Customer Information to enhance this experience:

Customer Communication: We use Customer Information to communicate with you and we consider this communication to be an integral part of the JoyShare service. We use your email and mailing address to inform you of site improvements, feature announcements, newsletters, JoyShare promotional offers, and occasional third-party promotional offers that may be of interest to you. Only JoyShare (or agents working on behalf of JoyShare under confidentiality agreements) will send you these direct mailings. This is a key component of "active participation" in the Service (see our Terms and Conditions). If you do not wish to be an active participant, you may always cancel your JoyShare membership, by writing cancel@JoyShare.com .

Customer Satisfaction: We use Customer Information to make your JoyShare experience enjoyable. For example, because we know who you are after you log in, we can present you with the right set of JoyShareSite content in your password-protected Site Manager.

Customer Convenience: We use Customer Information to provide you with the convenience of easy access to the services you request. When you choose to use the JoyShare Service for film developing and digitization, or for purchasing photo merchandise, we will ask for credit card information and for your mailing address, so we can send you your prints.

With whom does JoyShare share Customer Information?
JoyShare shares Customer Information with third party intermediaries (for example, credit card authorization companies, photo processing labs, merchandise distributors, etc.) who help us run the JoyShare Service and Site. Your Customer Information is provided to these third parties solely for the purpose of providing you the services you request at the time that you request them. Third party intermediaries do not store, retain, access or otherwise use your Customer Information other than as necessary to provide you with the JoyShare service.

Other than as described in the previous paragraphs, JoyShare will not sell, rent or otherwise share Customer Information with a third party without your knowledge and consent.

Who can see your JoyShareSite?
You, your Invitees and their Invitees can see your JoyShareSite. An Invitee is defined as anyone who is invited to the JoyShareSite to see your individual JoyShareSite. Invitees will not be required to provide an email address and a password to access your JoyShareSite. You will use the JoyShare Site Manager to send an email to your Invitees. As with any other email, your Invitees could forward that email to others, allowing them to click on the link and access the site. In order to control access to your JoyShareSite, it is recommended that you password protect your Site. After choosing a personalized Site password, your Invitees will be required to provide the password to access your JoyShareSite.

JoyShare employees or employees of partner companies that provide services to JoyShare may see your photos while they are developed, scanned or printed. In addition, your photos or personal account information may be seen by JoyShare employees in order to evaluate, validate, or correct problems with your account.

Does JoyShare use "IP Addresses" and cookies?
JoyShare uses IP Addresses and Cookies in limited ways, as follows:

IP Addresses: An IP address is literally your computer's address and is a unique identifier, allowing online information to be sent to the right place. We use IP addresses to better understand the customer database. We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information such as geographic distribution of our members. We do not intentionally link your IP address to your personally identifiable information.

JoyShare Cookies: Contrary to popular belief, cookies do not extract private or personal information from your computer's memory. The job of a cookie is to record only information you volunteer to us upon registering or visiting the site. Cookies are tiny files placed onto the hard drive of your computer the first time you visit our Web site that enable our server to recognize or "remember" who you are next time you come back. JoyShare cookies are not tied to personally identifiable information. Currently, JoyShare intends to make only limited use of cookies for the purpose of delivering content and ads specific to your interests. For instance cookies may be used to retain your personal preferences, hold session information for a "shopping cart" or save your password so it doesn't have to be re-entered each time you log in.

Advice on Limiting Cookies: You always have a choice with respect to cookies. By modifying your browser preferences, you can accept all cookies, be notified when a cookie is set or reject all cookies. If you choose to reject all cookies, you may be unable to use certain JoyShare services. Please consult your browser instructions for information on how to modify your choices about cookies.

What are the safeguards and security procedures in place to protect your information from loss, misuse, or alteration?
Your Customer Information on our Service is password-protected. We strongly recommend that you do not give your password to anyone and that you change it every 3 months. You may edit your JoyShare account information by using your JoyShare member name and password.

If you are using a public computer (public library, school computer, etc.) or a shared computer (family computer, roommate's computer, etc.), we strongly recommend that you sign out of your JoyShare account and close your browser before getting up and moving away from the computer. This will prevent others from accessing your account and personal information.

JoyShare employs SSL - a specialized encryption and security technology -- to protect your Customer Information. We understand that this is especially important when there is an exchange of credit card, billing and password information. In addition, we limit access of Customer Information to only those employees who need it to carry out their jobs.

JoyShare will never ask you for your password in an unsolicited phone call or in an unsolicited email.
You will only be asked for your member name and password when you initiate the contact and only if the member name and password are necessary to correct a service problem.

How can you update or correct Customer Information?
Customer Information that you provide during registration is available in your JoyShare online account. To edit your Customer Information, you must enter your email address and password to access your account. You may edit your account information at any time.

Additional Privacy Information
Canceling your Account: You can cancel your JoyShare membership by writing cancel@joyshare.com . If you request cancellation of your account, JoyShare may (but is not required to) remove any and all content (photos) or other personal information from the JoyShare site, and your photos may not be accessible to you even if you choose to rejoin or reactivate your account at a later date. Information necessary for the purposes of maintaining business records regarding a cancelled account, including records of credit transactions and account ownership, will be retained in accordance with applicable law.

Links from the JoyShare Site: If you click away from JoyShare to visit the site of any third party advertiser or sponsor, you may be asked for your credit card or other personal information in order to purchase or use products and services offered. These companies have their own privacy and data collection practices. As described above, JoyShare has no responsibility or liability for these independent policies. You should therefore review their privacy policies carefully if you have concerns about how your information may be used.

Notification of Change: If we are going to use your personally identifiable information in a manner that is materially different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice, we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contacting JoyShare: If you have any questions about our Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact us at:

JoyShare.com
(954) 818-8442
support@joyshare.com
6815 NW 75th Place
Parkland , FL 33067

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